Privacy Policy

Effective Date: January 6, 2025

1. Introduction

IVA Environmental Services (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you interact with our services, including our website, communications, and business operations.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, physical address, and any other information provided to us voluntarily.
Business Information: Project details, company information, and contact details shared during project engagements.
Technical Information: IP addresses, device type, browser type, and usage data from our website.
Communication Records: Emails, text messages, or other forms of communication exchanged with us.

3. How We Use Your Information

We use the information we collect to:

Deliver services and manage projects.
Respond to inquiries and provide customer support.
Communicate about services, updates, and administrative matters.
Improve our services, website, and customer experience.
Comply with legal and regulatory obligations.

SMS consent or phone numbers collected for SMS purposes will not be shared under any circumstances for marketing purposes

4. Sharing of Information

We do not share personal information with third parties for marketing or promotional purposes. However, we may share information with trusted third-party partners, contractors, and service providers strictly for the purpose of delivering projects and providing services. This may include:

Engineering consultants, surveyors, subcontractors, and other service providers engaged in project execution.
IT service providers that assist with data management and website hosting.
Legal or regulatory authorities, if required by law.

While we require our partners and service providers to protect your information, we are not responsible for any actions taken by third parties once data is shared with them.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience, analyze website traffic, and support our services. Cookies are small data files stored on your device that help us understand website usage patterns and improve performance.

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no data transmission or storage system can be guaranteed to be 100% secure. We encourage you to take precautions to protect your personal information.

7. Incident Response

In the event of a data breach or security incident, we will take appropriate steps to investigate, contain, and mitigate the issue. Affected individuals will be notified as required by law, along with relevant authorities, if applicable.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes.

9. International Data Transfers

If we transfer your information internationally, we will ensure that such transfers comply with applicable data protection laws. Safeguards may include standard contractual clauses approved by regulatory authorities or other legal mechanisms to protect your data.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access the data we hold about you.
Request corrections to inaccurate or incomplete information.
Request deletion of your personal data (subject to legal or contractual obligations).
Opt-out of certain communications or processing activities.

To exercise your rights, please contact us at (941) 457 – 6272.

11. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

12. Age Restrictions

Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from anyone under 18 years old.

13. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the effective date noted at the top.

14. Contact Us

For questions about this Privacy Policy or our data practices, please contact us at:

IVA Environmental Services

22102 Kimble Ave

Port Charlotte, FL 33952

For more information, please see our SMS Terms and Conditions